Returns & Exchanges
At Ramona Bădescu Exclusive, we want you to be completely satisfied with your luxury purchase. If your item isn't the perfect fit, you can return or exchange it within 14 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive your unique Return Authorization number.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags, security seals, and protective bags are intact and included.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
Quality Check & Refund
Once our atelier inspects the returned garment, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing